Bunchee
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Privacy Policy

Learn how Bunchee collects, uses, and protects your personal information.

Privacy Policy

Last Updated: January 1, 2025

Bunchee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounting automation platform.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name and contact information (email address, phone number)
  • Business information (company name, tax ID, business registration number)
  • Account credentials
  • Billing and payment information

1.2 Financial Data

As an accounting automation platform, we process:

  • Invoice data and transaction records
  • Bank account information (for integration purposes only)
  • Tax documents and reports
  • Financial statements

1.3 Usage Data

We automatically collect:

  • Device and browser information
  • IP addresses and location data
  • Usage patterns and feature interactions
  • Log data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process accounting transactions and generate reports
  • Improve and personalize your experience
  • Communicate with you about updates and support
  • Comply with legal obligations (including Thai tax regulations)
  • Detect and prevent fraud or security threats

3. Data Security

We implement industry-standard security measures including:

  • AES-256 Encryption: All data is encrypted at rest and in transit
  • ISO 27001 Compliance: Our security practices meet international standards
  • PDPA Compliance: We adhere to Thailand's Personal Data Protection Act
  • Regular Security Audits: Independent assessments of our security posture
  • Access Controls: Role-based access and multi-factor authentication

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Trusted partners who assist in delivering our services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: For any purpose you explicitly authorize

5. Data Retention

We retain your data for as long as:

  • Your account remains active
  • Necessary to provide our services
  • Required by Thai tax and accounting regulations (typically 5-7 years)
  • Needed to comply with legal obligations

6. Your Rights Under PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (subject to legal retention requirements)
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@bunchee.online.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Personalize content and features

You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our platform may integrate with third-party services including:

  • Payment processors
  • Cloud storage providers
  • Analytics services
  • Tax authority systems (e.g., e-Tax Invoice)

Each third-party service has its own privacy policy governing their data practices.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be transferred to and processed in countries outside Thailand. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries or to exercise your rights:

Bunchee Co., Ltd. Email: privacy@bunchee.online Address: Bangkok, Thailand

By using Bunchee, you acknowledge that you have read and understood this Privacy Policy.